If you have shareware-related problems with an ASP member, the Ombudsman can help you resolve them -- but cannot give you technical support or installation assistance. If a company does not mention their ASP membership in their product documentation or web site, you may search our database to determine whether they are an ASP member.

"This program is produced by a member of the Association of Shareware Professionals (ASP). The ASP wants to make sure that the shareware principle works for you. If you are unable to resolve a shareware-related problem with an ASP member by contacting the member directly, ASP may be able to help. The ASP Ombudsman can help you resolve a dispute or technical problem with an ASP member, but does not provide technical support for members' products. Please contact the ASP Ombudsman online at http://www.asp-shareware.com/omb. "

If the problem has not been resolved through normal means of contact with the author, please fill out the form below and submit it. It will be sent directly to the ASP Ombudsman, who will investigate the situation, and intervene if necessary. The Ombudsman will take appropriate steps to resolve the matter, contacting the author on your behalf, if the situation calls for it.